Which Support Package Fits Your Project?
This table includes our current embedded prices for 2026. Each support package includes customized development and/or consulting, depending on your specific needs.
| Support Package | Scope of Services | Price* |
|---|---|---|
| STARTER | 4 hour support | 1.580,- EUR |
| STANDARD | 8 hour support | 2.360,- EUR |
| BRONZE | 16 hour support | 3.600,- EUR |
| SILVER | 32 hour support | 6.080,- EUR |
| GOLD | 64 hour support | 10.240,- EUR |
| PLATINUM | 128 hour support | 17.280,- EUR |
| RUBIN | 256 hour support | 30.720,- EUR |
| DIAMANT | 512 hour support | 57.600,- EUR |
Our services are designed exclusively for commercial clients and businesses (B2B).
All prices are net amounts, subject to the currently applicable statutory VAT.
Support packages can be combined flexibly. An upgrade to a higher package level is possible at any time within four weeks of purchase – we always guarantee the most favorable conditions for you.
Unless otherwise defined individually, the purchased support contingents must be utilized within 12 months of the order confirmation.
To ensure planning security for all ongoing projects, we ask you to inquire about unused budget at least 6 weeks before the expiration date. This allows us to find a mutually agreeable solution for further use.
Remaining credits that are not coordinated in time expire after the 12-month period. In this case, the hourly rate for the actually achieved (smaller) package level will be charged retroactively for the hours already worked, and the difference will be invoiced.
Agreements and results are documented in writing (e.g., via email) for the mutual record.
Invoicing is performed monthly based on proof of services rendered, payable within 10 days net.
For projects with an exceptional scope or specific requirements, we are happy to provide a bespoke offer tailored exactly to your objectives and volume.



