The SIGMA Principles

Code Quality & Maintainability

We don’t just write software for today; we develop for the entire lifecycle of your hardware.

 

True Hardware Independence

Our development approach ensures you are not locked into a single hardware manufacturer.

 

Focused on Security by Design

For us, security is not an add-on – it is a core component of the architecture.

 

On-Time Delivery & Validation

Through automated testing, we guarantee that deadlines are met and quality in the field is assured.

 

Which Support Package Fits Your Project?

This table includes our current embedded prices for 2026.  Each support package includes customized development and/or consulting, depending on your specific needs.

Support PackageScope of ServicesPrice*
STARTER 4 hour support 1.580,- EUR
STANDARD 8 hour support 2.360,- EUR
BRONZE 16 hour support 3.600,- EUR
SILVER 32 hour support 6.080,- EUR
GOLD 64 hour support 10.240,- EUR
PLATINUM 128 hour support 17.280,- EUR
RUBIN 256 hour support 30.720,- EUR
DIAMANT 512 hour support 57.600,- EUR

  • Our services are designed exclusively for commercial clients and businesses (B2B).

  • All prices are net amounts, subject to the currently applicable statutory VAT.

  • Support packages can be combined flexibly. An upgrade to a higher package level is possible at any time within four weeks of purchase – we always guarantee the most favorable conditions for you.

  • Unless otherwise defined individually, the purchased support contingents must be utilized within 12 months of the order confirmation.

  • To ensure planning security for all ongoing projects, we ask you to inquire about unused budget at least 6 weeks before the expiration date. This allows us to find a mutually agreeable solution for further use.

  • Remaining credits that are not coordinated in time expire after the 12-month period. In this case, the hourly rate for the actually achieved (smaller) package level will be charged retroactively for the hours already worked, and the difference will be invoiced.

  • Agreements and results are documented in writing (e.g., via email) for the mutual record.

  • Invoicing is performed monthly based on proof of services rendered, payable within 10 days net.

  • For projects with an exceptional scope or specific requirements, we are happy to provide a bespoke offer tailored exactly to your objectives and volume.

Order Your Embedded Support Package

captcha

The SIGMA Added Value – Always Included for You

✓ Personal Point of Contact
✓ Regular Status Updates
✓ Documentation & Source Code

Do You Have More Questions?

If you would like individual advice or if anything remains unclear, please feel free to contact us directly!